Trek (Trek Bicycle Corporation, of Waterloo, Wis.) has issued a voluntary recall of its 720 Disc bicycles, model years 2015, 2016, and 2017, and related Bontrager Approved TLR Disc 700C 24H front and rear wheels.
Trek says a limited number of the 720 Disc bikes were made with a wheel set that exhibits a higher rate of spoke breakage and that a broken spoke on the front wheel could engage with the brake caliper, causing the bicycle to stop suddenly. The Bontrager TLR disc wheels on the 720 Disc were also sold as aftermarket wheels and are subject to the recall as well.
Because of the crash risk — Trek received 10 incident reports including one reported injury involving a broken vertebra — consumers should immediately stop using the recalled bicycles and wheelsets.
Trek will replace the wheels on an affected bicycle or an affected aftermarket wheel, free of charge and including installation, through a Trek retailer. In addition, when your recalled product has been repaired, Trek will give you a coupon worth $100 to use toward any Trek or Bontrager merchandise. The coupon is good through December 31, 2017.
Trek recall consumer contact info
Consumers may contact Trek at 800-373-4594 from 8 a.m. to 6 p.m. CT Monday through Friday or online at www.trekbikes.com and click on “Safety & recalls” at the bottom of the page for more information.
More recall information: